TY  - BOOK
AU  - Vineet Nayar
ED  - 
TI  - Employees First Customers Second : Turning Conventional Management Upside Down
SN  - 978142213906
U1  - 658.3/.89 
PY  - 2010///
CY  - Boston Massochusetts 
PB  - Harvard Business Press 
KW  - Management
ER  -